Solution Sales Manager enhancing revenue in financial services, focusing on ServiceNow IRM and Tanium solutions. Collaborating with teams and engaging C - level executives in Austria and Switzerland.
About the role
- IT Security Operations Manager overseeing daily IT security services and incident response at Arthur Cox LLP. Leading a team to enhance security posture and compliance in a hybrid environment.
Responsibilities
- Oversee daily operations of IT Security Services across the Firm including on-premises Infrastructure and Cloud services, end user computing (EUC) and applications in line with industry security best practice to continuously maintain/improve the firm’s IT security posture.
- Work collaboratively within the IT function, Risk & Compliance, and external managed service providers/trusted third parties to ensure frictionless and effective operations of security controls, proactively implement process optimisation and ensure all configurations meet the required security standards.
- Lead and manage a team of Security Operations analysts and specialists providing coaching, mentoring and guidance to foster technical excellence and high performance, instil a culture of continuous improvement and promote an ITIL-driven operational mindset.
- Participate in the Information Security Committee (ISOC) to help shape and oversee the security program to ensure that security initiatives align with the firm’s business objectives and keep up with the evolving threat landscape.
- Manage/Participate in the security incident response lifecycle, including preparation, detection, containment, recovery, and the resolution of security incident tickets, ensuring detailed post-incident analysis and reporting.
- Actively support the Head of IT Operations, Infrastructure and Security in evaluating new and emerging technologies for suitability and appropriateness for the firm to ensure tooling and technical solutions are adequate for the changing threat landscape.
- Conduct horizon scanning and actively monitor the emerging trends in security management & best practices, to maintain proactive defence strategies and support the Head of IT Operations, Infrastructure and Security in making the case for future investment in IT security.
- Actively support the Head of IT Operations, Infrastructure and Security to develop, and implement a comprehensive enterprise information security and IT Risk Management program.
- Participate in the firm’s change control processes to assess and mitigate security risks.
- Establishment appropriate dashboards and reports to provide regular updates on security operations SLAs, performance and effectiveness while ensuring all Standard Operating Procedures (SOPs) and other supporting documentation related to security operations is maintained.
- Support Risk & Compliance led initiatives, including (but not limited to) ISO 27001, GDPR as required to ensure compliance with the firm’s regulatory, and security standards as well as continuing to meet client expectations in relation to the firm’s security posture.
- Participate in technical projects related to IT security ensuring alignment with the firm’s objectives and compliance requirements and collaborate and coordinate with various teams to ensure seamless project delivery and onboarding of new processes and tools.
Requirements
- Bachelor’s degree in computer science, Information Technology, Cybersecurity, or related field AND
- 8+ years of relevant experience in security operations and management, with at least 3 years in a leadership/management role.
- A proven track record of successfully managing teams, external service providers and driving cross-functional collaboration.
- Experience leveraging ITIL frameworks and demonstrable experience of applying ITIL driven best practices to manage IT security operations.
- Demonstrated ability to develop and execute strategic plans, aligning technology initiatives with business goals.
- Familiarity with governance frameworks, risk management and compliance standards, including GDPR and ISO 27001 and industry best practice.
- Certifications (Highly desirable):
- ITIL Foundation or ITIL Managing Professionals
- CISSP, CISM, CEH, SANS, GIAC or other equivalent industry certification.
- Microsoft Information Security Administrator Associate.
- Microsoft Azure Security Engineer Associate.
Benefits
- Competitive Daily Rate Structure
- Full gym and wellness programme
- Onsite canteen and coffee docks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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