About the role

  • Senior Manager leading global IT security operations to protect company data and assets at Keenova. Overseeing incident response, monitoring, and cybersecurity capabilities with strategic oversight.

Responsibilities

  • Responsible for the global IT security operations of the Company which includes management and oversight of a significant third-party provider.
  • Ensures 24/7 coverage for incident response, detection and recovery and is accountable for ensuring and following escalation paths and providing incident communications to appropriate Senior Leaders within the Company.
  • Serves as a strategic advisor to influence outcomes and build top-performing programs collaborating with internal stakeholders and working with advanced technologies.
  • Oversee day-to-day security operations execution, including incident detection, investigation, response, and recovery, with clear escalation paths and incident communications.
  • Define and maintain the security operations operating model (coverage, on-call rotations, severity taxonomy, runbooks/playbooks, and stakeholder communications) to ensure repeatable execution.
  • Own and regularly exercise incident response playbooks (e.g., ransomware, business email compromise, insider threat, cloud compromise), including tabletop exercises and after-action reviews.
  • Lead security monitoring and detection engineering (log onboarding, alert tuning, false-positive reduction, and coverage mapping such as MITRE ATT&CK).
  • Implement and govern risk-based vulnerability and exposure management (prioritization, remediation SLAs, exception/risk acceptance, and reporting to technology owners and leadership).
  • Lead engineering and operational support of IT security solutions, tools, and systems (e.g., SIEM, EDR, email security, IAM-related monitoring, network security monitoring, DLP, vulnerability scanning).
  • Manage performance and outcomes for security operations vendors and service providers (MDR/MSSP), including SLAs, runbooks, escalations, and continuous service improvement.
  • Develop and report security operations metrics and dashboards (e.g., MTTD/MTTR, alert fidelity, vulnerability SLA performance) and present trends, risks, and improvement plans to stakeholders.
  • Drive security operations automation and workflow integration (ticketing, enrichment, containment actions where appropriate) to improve consistency, scalability, and response speed.
  • Perform and/or oversee security testing of applications, networks, and infrastructure (vulnerability assessments, penetration testing coordination, and validation of remediation).
  • Support development and operation of data loss prevention (DLP) strategies and tooling; partner with Legal/Privacy on data handling requirements.
  • Contribute to and coordinate audit and regulatory support efforts with internal and external auditors; create and manage responses to security reports, notifications, and alerts.
  • Implement solutions observing compliance and control requirements (SOX, privacy laws, and applicable security standards) and drive continuous improvement of policies, procedures, and control effectiveness.
  • Manage and develop information security operations staff and/or service partners through goal setting, mentoring, and career development; lead cross-functional security projects.
  • Maintain a broad knowledge of current and emerging threats, technologies, architectures, and products; identify opportunities to enhance threat intelligence coverage and monitoring capabilities.

Requirements

  • Bachelor’s degree or advanced degree preferred; professional security management certification preferred (e.g., CISSP, CISM, CISA, or similar).
  • 10+ years of experience in cybersecurity, including 5+ years of direct experience in security operations (e.g., SIEM, IDS/IPS, network security, email security, endpoint security, vulnerability management, and incident response).
  • 5+ years of management/leadership experience, including managing people, projects, budgets, vendors, and operational processes.
  • Experience with SOC models and operations, including use-case development, alert tuning, and incident escalation practices.
  • Experience with vendor management, including contract negotiations, service delivery oversight, and maximizing the use of third-party resources (e.g., MDR/MSSP).
  • Experience in ITIL, including change management principles and practices.
  • Experience with gap assessments, penetration testing approaches, and patch/vulnerability remediation coordination.
  • Experience with modern security tools across key domains (SIEM, EDR, MDR, EASM, network defense, vulnerability scanning, encryption, and cloud security).
  • Pharmaceutical industry experience strongly desired.

Benefits

  • Competitive pay and benefits

Job title

Senior Manager, Security Operations

Job type

Experience level

Senior

Salary

$185,000 - $205,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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