Partnerships role at Axle Energy driving client relationships to support the deployment of energy infrastructure. Engage with partners for B2B2C growth in a dynamic energy market.
About the role
- Account Manager developing technology solutions for public sector clients at ARO. Fostering relationships and managing sales cycles in a hybrid role from Cardiff.
Responsibilities
- Manage the full sales cycle from lead generation to contract negotiation and closing.
- Develop account plans that align with client needs
- Lead tender and proposal processes ensuring adherence to public procurement regulations.
- Keep up to date with changes in public sector technology trends and compliance requirements.
- Efficiently gather requirements from prospective and current accounts to produce a solution that meets their needs
- Develop long-term working relationships with prospective and existing customer accounts.
- Work in partnership with various teams within ARO to ensure customer satisfaction
- Arranging and attending customer meetings with SME accounts regularly
- Working towards KPI and targets on a daily basis
- Providing accurate and timely information, forecasts and reports to management
- Respond promptly to client queries and coordinate internal resources to resolve issues
- Maintain accurate records of customer interactions and account activity
- Escalate risks, commercial concerns or service issues to management in a timely manner
Requirements
- Proven experience in an account management role in IT solutions or technology
- Knowledge of IT solutions, trends and technology with a key focus on public sector requirements
- Strong analytical and problem-solving abilities
- Strong communication and interpersonal skills for client relationship building
- A high-level of computer literacy, including the use of cloud CRMS and internal IT systems
- Full UK driving license and ability to travel to sites on a regular basis
- Demonstrated success in managing complex sales cycles and tender processes
- Strong negotiation and influencing skills
- Self-motivated with a results-driven approach
- Sector specific knowledge and experience in a vertical market (Desirable)
- Strong understanding of public sector procurement processes and compliance standards (Desirable)
- Relevant industry certifications or qualifications (Desirable)
- Ability to develop strategic account plans aligned with public sector needs (Desirable)
Benefits
- Company Pension Scheme and matching contributions
- Company Perks portal
- Private Medical insurance
- Life assurance
- 25 days holiday plus bank holidays plus holiday trading
- Your Birthday off, on us
- Health Club and Wellbeing Scheme
- ARO Shares after 12 months employment
- Employee Assistance Programme
- Technical Training Academy and E-learning
- Hybrid working
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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