R2P team member responsible for processing payroll data accurately within deadlines. Working with clients and supporting HR processes for leading organizations.
About the role
- Analyst in Personal Department supporting clients with labor processes and operational support in São Paulo. Engaging with clients to resolve their queries related to tax and labor issues.
Responsibilities
- Locate and organize contacts (leads) and maintain the sales/service funnel updated.
- Respond to inquiries and provide support via WhatsApp, email and phone.
- Issue payment guides for FGTS, INSS and other taxes.
- Finalize and transmit payroll information to eSocial.
- Manage, schedule and record employee vacations.
- Correct system discrepancies and inconsistencies.
- Recalculate or reprocess payrolls when necessary.
- Record and process leaves of absence (sickness, accidents, maternity).
- Monitor requests submitted through the corporate website.
- Issue boletos (Brazilian payment slips), invoices and process order settlements.
Requirements
- Previous experience in customer service or labor/tax routines.
- Good organizational skills and strong communication.
- Knowledge of eSocial and Meneger (a plus).
- Education: preferably currently enrolled in Administration, Accounting, HR or related fields.
- Prior experience in customer service or administrative tasks.
Benefits
- Health insurance
- Dental insurance
- Childcare assistance
- Discount club
- Flexible working hours
- Career progression plan
- Life insurance
- Meal allowance
- Breakfast provided
- TotalPass
- DayOff
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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