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About the role
- Project Manager at Arctiq managing hospitality IT projects for a new integrated resort in Dubai. Ensuring successful delivery of IT initiatives and transitions to live operations with client relations.
Responsibilities
- Lead and project-manage teams of internal and contract resources to ensure successful delivery of hospitality IT projects supporting the pre-opening and opening readiness of a new integrated resort
- Manage end-to-end project delivery, including scope, schedule, budget, risks, and resourcing
- Coordinate and track multiple workstreams, ensuring deliverables are completed on time and to agreed quality standards
- Act as the primary liaison between IT teams, vendors, operations, and property stakeholders
- Oversee the implementation of hospitality technology solutions, including (but not limited to): Booking engines OTA and channel management platforms Mobile food ordering systems Spa, cabana, and nightclub reservation systems Call centre systems Guestroom technology
- Ensure projects align with operational requirements and support a smooth transition to live operations
- Follow established processes and procedures for working in live hospitality environments, minimizing impact to guests and day-to-day operations
- Track and manage project sign-offs, ensuring documentation, configuration, training, and handover standards are met
- Ensure solutions are delivered in compliance with security, regulatory, and operational support requirements
Requirements
- Proven experience managing IT projects in hospitality, accommodation, retail, or other customer-facing environments
- Experience delivering system implementations, upgrades, and integrations in live operational settings
- Strong project planning, scheduling, financial tracking, and vendor management skills
- Ability to manage multiple stakeholders with competing priorities
- Excellent communication, coordination, and problem-solving abilities
- Highly organized with strong attention to detail and documentation
- Comfortable working under pressure in fast-paced, deadline-driven environments
- Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Project (or similar project management tools)
- Minimum of 3 years’ experience in a Project Manager role delivering IT or digital projects
- Bachelor’s degree in Project Management, Information Systems, Business, or a related discipline (preferred)
- PRINCE2, PMP, or similar project management certification (highly regarded)
- Experience working in hospitality, accommodation, or service-based industries (highly regarded)
- Ability to work across multiple sites and collaborate effectively with on-site operational teams
- Must be willing to work onsite in Ras Al Khaimah at minimum 3 days per week
Benefits
- Equal opportunity employer
- Accommodations for adjustments throughout the interview process
- Inclusive work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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