Business Systems Analyst on Anthropic's Business Technology team driving operational excellence. Leading Workday implementation and enterprise systems optimization for AI development.
Responsibilities
Lead functional requirements gathering sessions with business stakeholders across multiple departments to deeply understand process needs and translate them into technical system requirements
Configure and optimize business systems with a focus on Workday modules (HCM, Financial Management, Planning) while maintaining expertise across other enterprise platforms
Design and implement system workflows, automations, and integrations that enhance operational efficiency and user experience
Create comprehensive documentation including system guides, process flows, training materials, and best practice resources
Develop and deliver enablement programs and training sessions for end users, ensuring successful adoption of system functionality and process changes
Partner closely with business teams to analyze current state processes, identify improvement opportunities, and design future state solutions
Manage system testing efforts including test plan development, UAT coordination, and bug resolution tracking
Provide ongoing support and troubleshooting for business systems, serving as a subject matter expert and escalation point
Collaborate with IT Engineering teams to define integration requirements and ensure seamless data flow between systems
Measure and monitor system performance and user feedback to continuously optimize configurations and identify enhancement opportunities.
Requirements
5+ years of experience as a Business Systems Analyst with deep expertise in enterprise software configuration and implementation
Hands-on experience with Workday (HCM and/or Financial modules preferred) along with demonstrated proficiency in other business systems such as GSuite, NetSuite, or similar platforms
Excel at requirements gathering and stakeholder management, with the ability to facilitate productive discussions between technical and business teams
Strong analytical and problem-solving skills with experience designing efficient business processes and system workflows
Skilled at creating clear, comprehensive documentation and training materials for diverse audiences
Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders
Experience with system integrations, data mapping, and understanding of API fundamentals
Proficiency in project management with the ability to manage multiple initiatives simultaneously
Passionate about user experience and driving adoption of business systems and processes
A collaborative mindset and enjoy working in a fast-paced, dynamic environment.
Benefits
Competitive compensation and benefits
Optional equity donation matching
Generous vacation and parental leave
Flexible working hours
A lovely office space in which to collaborate with colleagues.
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