Operador Sênior responsible for operational routines in a critical financial context. Enhancing service integrity and security with a focus on production and continuity.
Responsibilities
Execute and monitor operational routines, primarily focused on production and secondarily on staging (pre-production);
Create automation and orchestration scripts using a job scheduler tool;
Perform backup and restore routines;
Implement changes in staging and production environments;
Execute the Business Continuity Plan (BCP);
Respond to incidents and participate in crisis management;
Provide Level 1 support and escalate to Level 2 teams;
Communicate the execution of the main events of the day;
Track and record activities in ticketing/incident management tools;
Create and maintain technical procedures documentation;
Support the implementation of information security policies and physical and logical access control;
Provide support to development and infrastructure teams;
Maintain Data Center infrastructure;
Requirements
Education - Bachelor's degree in Information Technology;
Experience executing and monitoring daily operational routines on high- and low-availability platforms;
Experience in IT Operations/Infrastructure and mission-critical systems;
Experience with job scheduler tools (Control-M);
Experience in incident, problem, change and capacity management and ITSM tools;
Experience administering and updating Linux operating systems (RHEL) and Windows Server;
Basic knowledge of JBoss applications, OpenShift and containers, and IT services (DNS, Active Directory);
Automation languages (Python, Shell) and integration scripting.
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