Senior Manager implementing learning solutions and programs that facilitate agent engagement and production. Leading strategy and team efforts within American Family Insurance's agency business.
Responsibilities
establish, communicate, and implement departmental plans and objectives that facilitate agent engagement, production and efficiency, driving product sales with profit and growth plans
work cross-divisionally and with the field to develop partner relationships to support agent implementation through learning solutions and programs
report to the Director of Agency Business Development
manage the design, development and implementation of learning solutions and programs that support the development needs of agency business owners based on strategic programs, projects and changing business strategies
establish and implement departmental plans and strategies
lead a team that works with field leadership to develop cohort-based training and facilitation solutions to meet our needs
oversee the review and enhancement of training opportunities for agents
create a collaborative, performance-driven work environment by facilitating and promoting trust, transparency, and inclusion
contribute to division or department leadership team
communicate and support organization mission, vision, values, policies, and practices
Requirements
Demonstrated effective leadership skills
Demonstrated experience providing customer-driven solutions, support or service
Solid knowledge and understanding of agents business environment
Demonstrated experience designing, developing, delivering & facilitating training and learning programs
Solid knowledge and understanding of state licensing and continuing education requirements for producers of property and casualty insurance products
Extensive knowledge of instructional models and experience developing online, digital content
Property and casualty producer license for all operating and/or service states must be obtained within 60 days of hire
Life insurance producer licenses for all operation and/or service states must be obtained within 60 days of hire
Required to maintain current, active license(s) status by continuing education and meeting all state, operating and regulatory requirements
Travel Requirements Up to 10%
Benefits
comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health
competitive 401(k) contribution
pension plan
annual incentive
9 paid holidays
paid time off program (23 days accrued annually for full-time employees)
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