General Manager overseeing overall operations including risk management, teammate development, and client metrics at Protech Automotive Solutions automotive service center.
About the role
- Delivery Manager responsible for managing day-to-day delivery of works in complex facilities. Leading performance and compliance with Amey’s standards in property and construction management.
Responsibilities
- Co-ordinate and collaborate with the Principal Operations Manager and Delivery teams to deliver contract objectives in line with DIO strategy and Amey’s Zero Code
- Lead operational performance across the area, ensuring delivery is safe, compliant, and aligned to contractual standards
- Embed a consistent safety-first culture within day-to-day delivery activity
- Support the development and implementation of clear operational standards, controls, and expectations across the supply chain
- Drive continuous improvement in supervision, assurance, and overall contract performance
- Monitor supply chain performance to ensure contractual, statutory, and Amey requirements are consistently achieved
- Undertake regular on-site visits and joint inspections to validate performance, supervision standards, and safe systems of work
- Ensure PPM, reactive, and project works are planned, executed, and evidenced correctly and in line with contractual obligations
- Identify trends, recurring issues, or performance risks and implement corrective actions to prevent rework, incidents, and unnecessary cost
- Maintain effective oversight of assurance activity, ensuring records, evidence, and actions are accurate and up to date
- Provide visible operational leadership to DIO and key stakeholders, demonstrating that delivery standards and compliance are effectively managed
- Act as an Amey ambassador, promoting high standards of delivery, safety, and professionalism across the contract
- Lead, support, and develop Supervisors, Delivery teams, and supply chain partners to achieve consistent performance and operational control
- Promote accountability and ownership at all levels, encouraging proactive management of risk and quality
- Contribute to a strong culture of compliance and operational discipline, ensuring adherence to the Zero Code and Amey processes as part of everyday delivery
Requirements
- Strong operational experience within property, construction, maintenance, or estate management environments
- Demonstrable experience managing contractor performance, supervision, and operational delivery across a defined area
- Good working knowledge of statutory compliance, CDM regulations, RAMS, and safe systems of work
- Experience carrying out site visits and performance reviews to validate standards and delivery outcomes
- Ability to manage workload and priorities effectively across multiple sites
- Confident communicator with the ability to challenge poor practice constructively and drive improvement
- Full UK driving licence (where travel between sites is required)
- Ideally you will have experience within defence housing, social housing, or complex estate environments
Benefits
- Competitive annual salary with the potential for yearly reviews
- Car
- Career Growth: Shine in your career with advancement opportunities
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth
- Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days
- Generous pension scheme, with extra contributions from Amey
- Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership
- Access our online portal filled with discounts from leading retailers, healthcare services, and more
- Two Social Impact Days each year, for volunteering and fundraising opportunities
- Family friendly policies for new parents or if you provide care for a dependant
- Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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