Workflow Consultant at Roche designing complex automated laboratory solutions to enhance customer workflows. Collaborating with clients and teams for continuous improvement in laboratory processes.
About the role
- Travel Consultant providing outstanding customer service in seamless travel management for federal clients. Specializing in travel arrangements and consultations for defense & government travelers.
Responsibilities
- Create and complete travel arrangements (air, hotel, car, rail)
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations
- Handle basic and moderately complex bookings, ticket exchanges, and complex fares
- Raise most complex bookings to more experienced staff
- Benefit from comprehensive training by experienced colleagues
Requirements
- English fluent – written and spoken
- 2nd language a plus
- Good verbal and written communication skills
- Basic MS Office
- A genuine passion for high-quality customer service
- Strong teamworking skills
- A positive, “can do” attitude
- Willingness to learn and grow
- Military experience/certifications accepted as a substitute for some requirements
- Must be a U.S. Citizen; authorization to work in the U.S. alone is not sufficient
Benefits
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources
- Flexible benefits tailored to each country
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