Operations Transformation Lead responsible for driving operational excellence and sustainable change across German scanning sites. Collaborating with leadership to ensure SLA adherence and performance governance.
AL
Hybrid Director, Regional Operational Excellence
Posted 3 months ago
About the role
- Director of Operational Excellence demonstrating commitment to regional success through team engagement and AOS strategy deployment.
Responsibilities
- Relentlessly demonstrates commitment to the regions success by engaging teams to align on regional priorities and lead the deployment of AOS Operational Excellence strategy.
- Ensure region is measuring, improving, and reporting out on all relevant metrics as it relates to PCDSQM, budgets and compliance requirements.
- Lead the region in developing a culture of innovation and continuous improvement to build out an innovation and process improvement pipeline across the region to drive operational performance improvement for the Built Environment.
- Ensure compliance to all AOS standards, including but not limited to, labor standards, incentives, inventory control, Leader Standard Work, and SOPs.
- Execute a comprehensive inventory management strategy aligned with organizational goals, AOS standards, and customer demands that ensures best in class levels of inventory control oversight and compliance.
- Lead and mentor a high performing regional Operational Excellence team to proactively work directly with sites to identify and eliminate losses.
- Provide routine training and support to process owners to ensure a thorough understanding of AOS Playbooks.
- Align operational strategies with customer success objectives by ensuring all service level agreements are met or exceeded through proactive management of AOS elements.
- Implement process improvements aimed at boosting on-time, in-full (OTIF) delivery performance, directly contributing to higher customer satisfaction.
- Ensure regional Operational Excellence budget meets or exceeds expectations, along with all assigned projects.
- Provide training, development, and succession planning for all the regional Operational Excellence team ensuring their professional growth, capabilities to execute strategy, and alignment with organizational objectives.
- Coordinate with Business Development to assist in serving as a resource for leading customer-facing Focused Improvement events.
- Execute change management, communication, and messaging of AOS from the RVP down through the associate level to fully embed both as part of the Americold culture.
Requirements
- Bachelor's degree or higher in Industrial Engineering or equivalent degree such as Supply Chain, Operations, Engineering, Logistics is required.
- 10+ years of work experience in Industrial Engineering or equivalent.
- Operational Excellence, Lean Management, and PMO skills required.
- Experience with the distribution/warehouse/logistics or manufacturing required.
- The ability to work with multiple disciplines and build strong relationships such as with Business Development, IT, Human Resources, Operations Teams.
- Proven track record of leading an Engineering Organization or equivalent.
- Experienced at providing Engineering support to multiple sites.
- Strong analytical skills and experience in Warehouse Management Systems.
- Strong experience in rolling out projects related to labor management standards, Warehouse Management Systems conversions, continuous improvement projects.
- Capable of working in a cross functional organization to drive projects such as IT, Operations and Customers.
- Excellent verbal and written communication skills
- Excellent presentation skills
- Excellent Project Management Skills and Financial Acumen
- Strong computer skills including MS Office; Excel, Project Management, WMS, SAP, JDA or equivalent a must.
- Strong interpersonal skills required.
- Strong analytical skills required.
- Must be self-motivated with high degree of initiative.
- Strong change management skills.
- Willing to travel 50-75%.
Benefits
- medical/dental/vision insurance
- STD/LTD coverage
- 401(k) with Company match
- FSA
- life insurance
- EAP
- paid time off
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