Expert Analyst supporting decarbonization strategy and policy initiatives at PG&E. Collaborating with internal teams and external stakeholders to align on energy transition goals.
About the role
- System Analyst driving Change & Release capabilities at a leading pharmaceutical company. Empowering engineering and DevOps teams to deliver high-quality releases.
Responsibilities
- Design, enhance, and operate global Change & Release Management processes
- Work closely with the Global Process Owner to drive innovation, simplification, and continuous improvement.
- Ensure seamless integration with adjacent ITSM and agile delivery processes.
- Serve as an expert escalation point for issues related to change workflows, approvals, tooling, and release execution.
- Enable and consult System Leads, engineers, and product teams in planning and executing IT changes.
- Contribute to toolchain improvements and automation initiatives.
- Create and maintain accurate SOPs, process documentation, and validated records in compliance-regulated environments.
- Develop and execute test plans for process or tooling enhancements, including documentation of test evidence.
- Create and update training materials, user guides, onboarding content, and enablement documentation.
- Conduct training sessions, workshops, and knowledge-sharing programs to drive adoption of Change & Release practices across the organization.
- Act as a key communicator and ambassador for modern Change & Release Enablement.
Requirements
- Deep expertise in IT Change & Release Management in global enterprise environments.
- Familiarity with modern engineering practices: DevOps, CI/CD, automation, Git workflows, cloud-native deployment.
- Experience working in regulated/validated environments (GxP or similar) is a strong plus.
- Strong communication, consulting, and stakeholder management skills.
- Ability to translate complex processes into actionable guidance and training for diverse teams.
- A passion for continuous improvement, modern service management, and enabling teams to deliver high‑quality changes confidently.
Benefits
- Ticket restaurant included in-office hours
- Flexible Retribution Program (medical insurance, public transport ticket and childcare check)
- Discounts on gym network (Urban Sports Club)
- Learning & Development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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