Account Handler providing office - based support to Account Executive for client portfolios at the UK’s largest independent insurance broker. Ensuring smooth running, maintaining client relationships, and responding to queries in Manchester.
AA
Hybrid Accident Benefits Claims Adjuster
Posted 5 months ago
About the role
- Accident Benefits Claims Adjuster supporting members in Calgary or Edmonton through claims negotiations and settlements. Investigating claims with a balance of compassion and professionalism.
Responsibilities
- Investigate, negotiate, and settle accident benefits claims in a fair and timely manner
- Ensure all claims are handled in accordance with company policies, procedures, and applicable legislation
- Communicate proactively with members to provide updates, guidance, and resolution support
- Maintain accurate claim records, reserves, and settlements within appropriate policy coverage
- Collaborate with internal teams and external partners to achieve fair outcomes and cost-effective resolutions
- Contribute to a positive member experience through professionalism, empathy, and responsiveness
Requirements
- Grade 12 Diploma or equivalent (post-secondary education in a related field an asset)
- CIP or CAIB designation (or working toward one)
- Experience in accident benefits, automobile, or multi-line claims adjusting
- General knowledge of insurance principles, legal concepts, and the SPF #1 Automobile Policy
- Working knowledge of medical terminology related to common MVA injuries (e.g., WAD)
- Strong organizational, analytical, and computer skills
Benefits
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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