Hybrid Counsel Support Consultant I

Posted 1 hour ago

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About the role

  • Counsel Support Consultant I providing administrative support for attorneys at Allstate. Managing data, confirming events, and responding to client inquiries in a hybrid role.

Responsibilities

  • Handle multiple demands on an on-going basis including difficult situations, sensitive information and frequent high-level contact requiring the use of tact and judgment
  • Identify, initiate, recommend and implement corrective action within workgroup
  • Monitor and maintain compliance with Team Connect (Litigation Management System)
  • Work under general direction
  • Handle ambiguous situations and confidential information
  • Handle calls in a timely manner and initiates oral and written responses to all inquiries
  • Train and consult on various work processes

Requirements

  • High School Diploma or GED (Preferred)
  • 2 or more years of experience (Preferred)
  • Maintain intermediate knowledge of major department/business unit functions

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

Counsel Support Consultant I

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

HybridPuneIndia

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