Client Success Manager overseeing a portfolio of restaurant clients, ensuring satisfaction and retention for Rewards Network. Managing account health and communication to improve service value and NPS scores.
About the role
- CRM Engineer responsible for developing Salesforce platform components and maintaining data pipelines. Supporting SDLC and technical enhancements in a remote capacity with occasional travel to North Carolina.
Responsibilities
- Developing, integrating, and maintaining technical components of the Salesforce platform
- Support the full Software Development Life Cycle (SDLC)
- Implement system enhancements and ensure alignment with established design standards and governance practices
- Develop, test, and deploy Apex classes, triggers, and batch jobs
- Build and maintain Lightning Web Components (LWC)
- Design and execute SOQL-based data extractions and transformations
- Collaborate on or maintain SSIS packages and related data-handling workflows
- Support integrations between Salesforce and telephony platforms
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Computer Engineering, or a directly related field
- Minimum of three (3) years of Salesforce development experience, including Apex and LWC
- Experience building and maintaining data pipelines, APIs, integrations, or ETL processes
- Experience writing efficient SOQL/SOSL queries and working with large data volumes
- Experience with DevOps workflows, version control, and CI/CD tools
- Experience participating in Agile development and SDLC governance
- Experience supporting or interacting with CTI/telephony integrations strongly preferred
- Salesforce Platform Developer I certification required
Benefits
- Medical, Dental, Vision, Life, Long and Short Term Disability
- Generous retirement savings plan
- Flexible work schedules including hybrid/remote options
- Paid time off including vacation, sick leave, holiday, management leave
- Dress flexibility
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Senior Customer Success Manager responsible for driving product adoption and measurable ROI for Tailos customers through strategic management and customer engagement in Austin, Texas.
Partner Success Associate managing SMB acquisition partners using a scalable approach at Insurify. Supporting partner onboarding and performance monitoring in a hybrid work environment.
Client Success Manager enhancing client satisfaction and managing relationships at ThoughtFull. Driving business growth and maximizing client engagement through proactive support and recommendations.
Hands - on CRM Manager designing email and automation campaigns to optimize conversion for a pet supplements company. Requires strong copywriting and basic design skills with hybrid work in Berlin.
Customer Success Manager supporting clients in telecom and AI solutions. Involves customer development and ensuring excellent experiences.
Customer Success Manager enhancing client relationships and driving value at a customer - oriented company in Sydney. Focused on onboarding, product usage, and customer insights.
Enterprise Customer Success Manager at GoodData, managing strategic customer relationships and driving analytics platform adoption. Collaborate cross - functionally to deliver value and growth for enterprise accounts.
Technical Success Manager working directly with clients while leveraging LoanPro SaaS platform for lending solutions. Collaborates with internal teams to ensure customer satisfaction and implementation success.
CT
Customer Success Operations Manager at Clio focusing on onboarding and professional services for B2B legal tech. Analyzing processes and driving efficiencies for customer success teams.