Business Analyst III at Algar, focusing on enhancing digital products and journeys through data and technology collaboration. Engaging with cross-functional teams for impactful customer experiences.
Responsibilities
Analyze data and metrics to identify opportunities and translate insights into action plans
Support the evolution and optimization of digital journeys (web and/or app), reducing friction and improving the customer experience
Operate in alignment with the digital platforms roadmap
Map and document business rules, flows and processes, ensuring clarity in deliverables
Work in partnership with IT, marketing and leadership, helping define solutions that are technically and financially viable
Promote a culture of digital products and agile methodologies, contributing to the team’s maturity
Requirements
Bachelor’s degree in Technology, Engineering, Systems, Business Administration or related fields
Prior experience with digital products, web platforms or mobile applications
Experience in contexts involving data analysis, metrics and decision-making
Experience working with technology and business teams, with strong communication skills
Analytical, curious, collaborative profile with a customer focus
VALUED:
Experience in startups, fintechs or high-complexity digital environments
Experience with agile methodologies (Scrum, Kanban, etc.)
Familiarity with journey mapping, process mapping and business rules
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