Hybrid Retail Insights Analyst

Posted 13 hours ago

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About the role

  • Retail Insights Analyst focusing on gathering insights from retail environments for PayJoy's operational strategy. Conducting interviews and store visits to enhance retail partner relations.

Responsibilities

  • Conduct in-person interviews and store visits to surface opportunities and issues before they become visible in more widely available data
  • Surface early signals of shifting perceptions, needs, and behaviors among Clerks and Retail Partners, and turn those findings into clear implications for Sales and Product teams.
  • Gather competitive intelligence through mystery shopping and ongoing landscape tracking
  • Produce reports that synthesize field insights with clear recommended actions and business impact
  • Develop a deep, nuanced understanding of the retail environments where PayJoy operates across your region
  • Support ad-hoc research requests as needed

Requirements

  • Bachelor's degree in any field
  • 1–2 years of experience in research, marketing, go-to-market, or a related discipline
  • Fluency in English and Tagalog
  • Strong interpersonal skills — you can make anyone feel comfortable opening up in conversation
  • Comfortable working autonomously and hitting productivity targets (store visits, interviews per week)
  • A proactive, adaptable mindset — you thrive in fast-moving environments with shifting priorities
  • Ability to influence cross-functional partners including Sales, Product, and Merchant Ops through clear communication and well-grounded insights

Benefits

  • 100% Company Funded : Private Health Insurance for employee and immediate family
  • 20 days vacation, unlimited sick leave
  • $2,000 USD annual Co-working Travel perk
  • $2,000 USD annual Professional Development perk
  • Phone Finance, headphone benefit, home office equipment allowance and wellness perks
  • Catered Lunch

Job title

Retail Insights Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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