Service Engineer managing installations and maintenance of atomic spectroscopy equipment for Agilent. Working primarily on-site at client laboratories across France.
Responsibilities
Install and optimize instruments and hardware configurations at customer sites.
Diagnose and resolve product performance issues.
Perform maintenance and repairs.
Ensure customer satisfaction by informing customers about preventive maintenance procedures and configurations that may affect product performance.
Proactively address potential equipment issues to prevent unexpected disruptions to customer operations.
Implement and validate customer analytical methods.
Train other field engineers and customers/users on solutions (classroom or on-site).
Requirements
University degree in Chemistry (Analytical Chemistry, Biochemistry, Physical Measurements, etc.) or a related field.
Practical experience with analytical techniques/methods in atomic spectroscopy (ICP-MS, ICP-OES, etc.).
Experience in a similar role in technical support OR as a user of these products.
Good written and spoken English.
Benefits
Opportunity to grow within an international company and develop your skills.
Commitment to work–life balance.
A supportive environment built on integrity, open communication and trust.
A quality- and innovation-driven environment serving clients in dynamic, constantly evolving industries.
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