Network Operations Analyst at V.tal ensuring network availability, performance, and issue resolution in a collaborative environment. Focused on continuous improvement and customer satisfaction.
Responsibilities
Perform preventive and corrective maintenance of network equipment and systems.
Identify and resolve complex network issues, minimizing downtime.
Prepare technical reports and operational procedure documentation.
Collaborate with internal and external teams to implement improvements and new network solutions.
Interface with other teams, working closely with engineering, planning and vendors for technological evolution and risk mitigation.
Plan and execute maintenance windows on IP and FTTx equipment.
Investigate alarms and critical incidents, perform real-time troubleshooting and apply corrective measures.
Create or enhance scripts (Python/Ansible or shell) to reduce manual work and accelerate processes.
Write and review operational procedures and post-change reports.
Requirements
Proven experience in Network Operation & Maintenance (O&M).
Ability to analyze and resolve FTTH network issues.
CCNA certification or equivalent (preferred).
Degree in Telecommunications Engineering, Computer Networks or related fields.
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