Behavioral Analyst developing and implementing Individualized Treatment Plans for clients ages 2 - 21. Collaborating with clients and professionals to enhance behavioral health services.
About the role
- Quality Analyst improving processes and performance indicators for Home Connect at V.tal. Driving efficiency and customer satisfaction in an innovative technology company.
Responsibilities
- Implement and manage a quality management system that ensures continuous improvement of processes.
- Develop and monitor performance indicators for Home Connect, identifying optimization opportunities.
- Lead continuous improvement projects using agile methodologies and quality tools.
- Analyze data and identify patterns to enhance process efficiency.
- Prepare management reports and presentations for the executive team, communicating results and recommendations.
Requirements
- Advanced knowledge of quality management tools (e.g., Lean Six Sigma, PDCA).
- Experience in data analysis and dashboard creation (e.g., Power BI, Tableau).
- Proficiency in Lean Six Sigma tools.
- Analytical thinking and problem-solving skills.
- Effective communication and ability to influence.
- Proactivity and strong organizational skills.
- Bachelor's degree in Production Engineering, Business Administration, Statistics, or related fields.
Benefits
- Meal and/or food allowance
- Transportation allowance
- Health insurance
- Dental insurance
- Life insurance
- Private pension plan
- Profit-sharing program (PPR)
- Pharmacy assistance
- Childcare assistance
- Flexible working hours
- V.tal Benefits Club
- Extended maternity leave (6 months)
- Extended paternity leave (20 days)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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