Business Analyst involved in Procure-to-Pay processes on Coupa platform. Supporting daily user inquiries and overseeing operational configurations for efficiency and compliance.
Responsibilities
Support Purchasing operations and Procure-to-Pay (P2P) processes on the Coupa platform.
Provide daily user support.
Perform basic operational configurations.
Assist with process automation initiatives and monitor system activities.
Serve as first-level user support.
Track and support the flow of requisitions, orders, contracts, and sourcing processes in Coupa.
Carry out basic system administration tasks.
Help suppliers access and use the Supplier Portal.
Support the maintenance of documentation, training materials, and guides.
Participate in identifying and resolving recurring issues.
Collaborate with Procurement and Finance teams.
Assist in testing new features and system updates.
Assist in generating and tracking operational metrics.
Contribute to identifying process automation opportunities.
Requirements
Bachelor's degree in progress or completed in Business Administration, Engineering, Information Technology, or related fields.
Basic knowledge of Purchasing, Procurement, or Accounts Payable.
Familiarity with ERP systems or procurement platforms.
Good organizational skills, analytical ability, and clear communication.
Experience with Coupa or similar procurement platforms.
Basic understanding of the Procure-to-Pay (P2P) flow.
Basic knowledge or initial experience with process automation (RPA) and automation tools.
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