Driving the adoption of Cadence software products through technical support and customer engagement. Collaborating with sales teams and providing demonstrations to enhance client relationships.
About the role
- Applications Engineer developing web applications for Acuity International, providing technical support and maintaining databases, while collaborating on continuous improvement.
Responsibilities
- Designing and developing the front-end and back-end for the web applications according to the customer instructions and needs.
- Providing technical support and maintenance for the existing web applications.
- Setting up, maintaining, and troubleshooting Apache web servers.
- Maintaining and administering databases such as MySQL and MSSQL.
- Meeting both technical and consumer needs based on the company policy.
- Staying abreast of developments in web applications and programming languages.
- Analyzing current processes for areas of improvement and develop new IT Processes to improve IT operation.
- Develop solutions by monitoring and analyzing incoming tickets, problems, and support requests.
- Driving a culture of continuous improvement.
- Taking ownership and responsibility of issues to drive a culture of client advocacy.
- Escalating issues and involving experts whenever required to resolve issues as quickly as possible.
- Coordinating and ensuring that the software upgrades and software packages are current.
Requirements
- BS in Computer Science or related field (preferred)
- 3+ years of experience in Web Developing
- Experience in PHP OOP, JavaScript, jQuery, AJAX, JSON, Bootstrap, HTML, CSS & MySQL.
- Familiarity with database SQL Server and database administration.
- Experience working and developing secure environments
- Strong organizational and project management skills.
- Strong understanding of the web development cycle and programming techniques and tools.
- Excellent interpersonal and teamwork skills.
- Good problem-solving skills.
- Attention to detail
- Must be at least 21 years of age.
- Must be a US citizen or permanent resident, Resided in the US for 3 years in the past 5 years.
Benefits
- Must pass background checks, drug screening, and maintain federal security clearance
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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