Director of Operations managing a team of General Managers for corporate restaurant operations at Papa John's. Ensuring people development, product quality, customer satisfaction, and restaurant profitability.
About the role
- Director of Retail Operations at CROSSMARK responsible for retail process and team development. Ensuring operational performance and training for Retail Operations Managers in the company.
Responsibilities
- Ensure quality by training and developing Retail Operations Managers on company process, policies, procedures and position responsibilities
- Maximize geography contribution margin by having the right people, in the right place, following the process
- Develop and maintain a strong working relationship with management of various areas
- Consistently communicate operational performance
- Lead and develop the planning and implementation of retail training
- Prepare and submit all required paperwork to management in a timely manner
- Recruit, interview and hire for management positions
- Inspect company equipment regularly for maintenance
Requirements
- Bachelor’s Degree from a four-year college or university
- Two year’s related experience and/or training; or equivalent combination of education and experience
- PC and SalesTrak NG proficiency; working knowledge of Word, Excel, PowerPoint and Outlook
- A valid drivers’ license is required
- English is the primary language skill; bilingual skills may be required based on business necessity
Benefits
- Quality training and development for Retail Operations Managers
- Supportive and collaborative environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Head of Metering Operations leading a central department with around 40 employees in the energy industry. Focused on strategic development, process improvement, and digitalization in energy metering operations.
Billing Coordinator handling billing activities and ensuring accurate financial records for a healthcare company. Collaborating with collection agencies and overseeing accounts while maintaining compliance with regulations.
Senior Manager, Operations at Menasha Corporation overseeing production operations and efficiency across multiple sites. Managing staff, developing strategies, and ensuring safety and quality.
Operations Manager at Rentokil responsible for managing daily operations of specialists and enhancing client service. Leading a team while ensuring revenue growth and exceptional customer service in the pest control industry.
Laboratory Operations summer intern supporting initiatives within Chemistry, Microbiology, and Sterilization. Contributing to routine and developmental activities and key projects in a medical device company.
Loan Operations Representative handling various tasks to service Loans. Involves customer communication and complex inquiries within Loan Operations.
Sanctions Operations Analyst 2 role at Citi, analyzing compliance and AML issues. Collaborating on trade transaction processing and solutions development.
Analyst in Sales Operations providing support across financial forecasting, and data analysis for operations projects. Working with the central Operations Team at Analog Devices, Inc.
Director of Fraud Operations at Ascensus optimizing fraud prevention and detection programs. Responsible for ensuring compliance while delivering exceptional client experiences and reducing risks.