IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Head of Operations responsible for smooth production processes in a mid-sized healthcare manufacturing firm. Leading and developing teams under a culture of trust and openness.
Responsibilities
- Overall responsibility for operational activities — directly impacting growth, customer satisfaction, and financial results
- Build, lead and develop a strong team that collectively takes ownership
- Design sustainable processes — from Lean and continuous improvement (KVP) to digital production solutions
- Implement investment projects and technological advancements in close coordination with executive management
- Represent the company externally — with clarity, conviction, and integrity
Requirements
- University degree (e.g., Pharmacy, Chemistry, Food Technology) or equivalent qualification
- Several years of experience managing production or operations within regulated industries (GMP, IFS, HACCP)
- Proven track record in process optimization, change management, or restructuring
- A strong leader with clear communication, a hands-on approach, and an entrepreneurial mindset
- Excellent German and English language skills
Benefits
- Flexible working environment
- Development opportunities
- Trust-based collaboration
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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