Consultant assisting life sciences companies with data - driven projects and strategic insights. Driving innovation and collaboration within project teams for commercial efforts in healthcare.
About the role
- Consultant managing expert network chaperoning while overseeing client relationships and operations. Supporting regulatory compliance initiatives within ACA Group.
Responsibilities
- Own the overall experience, health, and growth of assigned client relationships
- Oversee client relationships, including onboarding new clients, setting scope and workflow expectations, communicating findings, tracking budgets, reviewing invoices, answering questions, and ensuring client expectations and contractual obligations are met
- Manage client quotas and be accountable for client deliverables
- Support day-to-day expert network chaperoning operations
- Partner closely with expert networks as well as clients to ensure smooth execution and collaboration
- Ensure the expert network chaperoning business remains sustainable, scalable, and aligned with client expectations
- Work cross functionally across the Research Compliance Solutions team, including collaborating directly with the Encore and Call Compliance teams
- Develop a deep understanding of all aspects of the Research Compliance Solutions business and Managed Services offerings
- Identify opportunities for client growth or expanded support across other Managed Services delivery teams
- Support and/or lead managed services projects with other supervisors, relationship managers, account owners, and project leads
- Train new staff on regulations, policies, and procedures in one-on-one and small group settings
- Participate in training and career development via assigned courses/curriculums, supervisor instruction, and other training opportunities
Requirements
- Bachelor’s degree; major or concentration in compliance, criminal justice, law, business, accounting, finance, and/or economics preferred
- At least three years of industry experience serving in a regulatory compliance role
- Experience working within or adjacent to the expert network industry
- Direct expert network experience is strongly preferred
- Strong client‑facing and customer‑service orientation
- Proficiency in Microsoft Excel
Benefits
- Medical and dental coverage
- 401(k) plans
- Paid time off
- Flexible work environment
- ACA Paid Holidays
- Summer Fridays
- Personal/Family Care
- Student Debt Forgiveness
- Pet Insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Independent advisor on data protection for major clients in telecommunications, focusing on legal, technical, and organizational issues. Collaborating with experienced consultants and supporting clients in contract design.
Consultant on Retirement Administration team providing administrative services for Pension and 401(k) Plan. Responding to inquiries and preparing pension election forms under moderate supervision.
Consultant driving impactful Microsoft D365 F&O implementations from planning to go - live. Collaborating with clients to optimize processes and achieve measurable results.
Digital Implementation Consultant managing software deployment and training for the dairy sector in Latin America. Responsible for consulting and ensuring customer adoption of precision software solutions.
Consultant and Project Manager at Colden Corporation with 7+ years of health and safety expertise. Managing diverse projects and fostering client relationships in a hybrid work environment.
Commercial Strategy Consultant responsible for executing strategic engagements at Huntington Bank. Collaborating with various business functions to enhance growth and transformation opportunities in the Commercial Bank.
Industry Services Consultant at Ricoh focusing on strategic healthcare solutions delivery. Collaborating with leadership to execute industry strategies and drive revenue growth through consultative selling.
Credit Operations Consultant for Wholesale Banking at BBVA, managing credit operations and promoting diversity and inclusion.
Professional Services Consultant working with clients remotely and onsite in Saudi Arabia. Focusing on the implementation of firewall and other enhanced security products while optimizing and operating these services.