Commercial Manager responsible for selling disruptive technology solutions in the commodities market. Engaging clients through relationship building, renewals, upsells, and cross - sells in the maritime industry.
About the role
- RMO Resource Manager at ACA Group ensuring effective resource allocation for projects with collaboration across PMO, Sales, and Delivery resources.
Responsibilities
- Manage the assignment of PMO Project Managers and Delivery resources to active and upcoming projects based on resource availability, skills, and project timelines
- Collaborate with PMO Project Managers to identify resources required for upcoming tasks by reviewing and fulfilling resource requests
- Ensure Delivery resources are timely and accurately inputting and updating their skills and certifications in-system
- Maintain the matrix of skills and certifications needed by Delivery resources to deliver projects and ensure all resources are keeping their skills up-to-date at least quarterly via skills reporting and dashboards
- Partner with Sales, Order Management, PMO Project Managers, and Services leadership to forecast resource needs for upcoming projects
- Review and fulfill resource requests and communicate gaps in resource availability or skill sets to the RMO Director and other key stakeholders
- Assist in refining resource management processes and contribute to updates in standard operating procedures (SOPs)
- Support the adoption and effective use of resource management tools and technology
- Address and resolve resource allocation conflicts, escalating complex issues to the RMO Director when necessary
- Ensure accurate and timely updates to project and resource data impacting resource management
- Monitor resources and project data to ensure accurate reporting
Requirements
- Bachelor’s degree in Business, Management, Operations, or a related field
- Minimum 2 years of experience in supervision and resource management, workforce planning, or a similar role
- Proficiency in Certinia (PSA) or similar resource management technology
- Demonstrated ability to work collaboratively across departments
- A commitment to providing exceptional service to internal customers
- Knowledge of project management and related business processes
- Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
- Ability to work well in a fast-paced, small-team environment
- Ability to work independently, multi-task and prioritize effectively
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools
- Attention to detail and ability to work independently with minimal supervision
Benefits
- medical coverage fully funded by ACA for employees and their family
- access to Maternity & Fertility and Wellness programs
- Personal Accident Insurance
- Group Term Life Insurance
- Employee Discount programs
- Employee Resource Groups
- designated ACA Paid Holidays
- Privilege Leave
- Casual/Sick Leave
- other leaves of absence to support your physical, financial and emotional well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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