Branch Manager overseeing operational aspects while coaching associates on performance and ensuring exceptional customer service.
About the role
- Branch Manager at Absa driving exceptional Retail and Business Banking performance through powerful leadership and operational excellence. Leading a team in Naivasha with a focus on growth and customer experience.
Responsibilities
- Drive and deliver exceptional Retail and Business Banking performance
- Powerful leadership and team development
- Ensure operational & Controls rigor excellence
- Implement business strategic initiatives
- Collaborate in product review and development
- Manage branch portfolio risks
- Establish a high-performance culture
- Maintain excellent customer experience.
Requirements
- University degree in a relevant discipline
- At least 5 years Banking / Financial Services experience
- 3 years in branch management with a good track record of performance
- Strong leadership, managerial and interpersonal skills
- Demonstrate effective communication skills and problem-solving abilities
- Knowledgeable about lending procedures and financial products
- Understanding of banking regulations and compliance requirements.
- Up to date knowledge of competitor and market activity in local area.
Benefits
- Empowering Africa’s tomorrow, together…one story at a time.
- Opportunity to be part of this exciting growth journey.
- Develop your career in a supportive environment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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