Account Manager responsible for driving business growth of hotels for Staycation. Providing consultative guidance and ensuring optimal hotel experiences for users.
About the role
- Creative Account Manager at TAYB guiding client relationships and delivering creative excellence in Saudi Arabia. Collaborating with teams to achieve strategic business objectives and ensuring high-quality outputs.
Responsibilities
- Act as the primary senior point of contact for key client accounts, mainly across Saudi Arabia
- Build trusted, long-term partnerships — advising, challenging, and guiding clients as a strategic partner, not a vendor
- Lead client conversations around strategy, performance, market context, and creative direction
- Own client satisfaction, scope clarity, timelines, and commercial alignment
- Translate complex business objectives into clear, actionable, creative and production briefs
- Champion the work from idea → execution → impact
- Act as a brand custodian for both TAYB and its clients — protecting quality, consistency, and long-term value
- Guide creative direction across motion, visual storytelling, tone, pacing, and narrative — without needing to execute yourself
- Ensure work meets a high creative bar, not just delivery deadlines
- Collaborate closely with the creative and marketing teams to deliver integrated solutions
- Navigate ambiguity and shifting priorities with confidence — maintaining momentum and clarity for teams
- Anticipate risks, resolve blockers, and adapt plans without drama
- Lead, mentor, and elevate creative and account team members
- Set expectations, give constructive feedback, and help people grow
- Foster a culture of ownership, ambition, and pride in the work
- Push for work that wins — not just ships
Requirements
- Proven experience owning and growing senior client relationships end-to-end
- Strong background in creative, marketing, or digital agencies
- Solid commercial and business acumen — you understand value, not just output
- Experience working in fast-paced, evolving environments where priorities shift regularly
- Confidence operating in agile, cross-functional teams
- Deep understanding of creative craft — motion, visual storytelling, narrative, and production quality
- Comfortable discussing market trends, user behaviour, data, and performance
- Strong taste, clarity of judgment, and ability to guide quality without micromanaging
- Natural authority — you earn trust through clarity, decisiveness, and credibility
- Excellent presentation, storytelling, and stakeholder communication skills
- Able to challenge constructively and negotiate when needed
- Strong experience with workflow and project management tools
- Fluent in English and Arabic
- Based in Saudi Arabia, comfortable working closely with regional clients and remotely with the rest of the 9H Team.
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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