Bartender creating memorable guest experiences at Terrain Events with high - quality beverages. Crafting cocktails and providing attentive service for events in a fast - paced environment.
About the role
- Retail Personal Banker I utilizing consultative sales process to meet financial needs of customers. Building relationships and providing solutions for new and existing clients at Fifth Third Bank.
Responsibilities
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial, and Investment), referring customers when appropriate to provide timely, and holistic financial solutions
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L
- Provide guidance to CSRs with respect to the sales and referral process
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism
- Act with confidence by answering customer questions and owning customer issues
- Maintain a position of trust and responsibility by keeping all business confidential
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times
- Adhere to established policies and procedures while opening/servicing the full range of Retail products
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure
Requirements
- College degree or work experience providing transferrable skills, or combination of education and experience
- Experience in the financial industry preferred
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
Benefits
- Comprehensive benefits
- Differentiated compensation offerings
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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