Warehouse Manager overseeing warehouse operations and logistics for Cytek Biosciences. Ensuring compliance and optimizing the flow of materials in a dynamic environment.
About the role
- Director of Product Management for Supply Chain and Sustainability at 3E focuses on strategy, execution, and team leadership.
Responsibilities
- Lead the product strategy and multi-year roadmap for 3E Exchange and the Supply Chain & Sustainability portfolio, aligning with customer needs, regulatory changes, and growth targets.
- Automate complex data collection and assessment workflows using AI capabilities to reduce manual effort, improve data quality, and enhance participation.
- Use customer feedback and usage insights to continuously improve AI-powered features, with a focus on transparency, explainability, confidence indicators, and overall user trust and adoption.
- Guide your team through the product lifecycle: discovery, validation, building, testing, launching, and iteration, to deliver impactful, high-quality releases on schedule.
- Translate feedback from customers, prospects, sales, and internal teams into prioritized roadmap items and clear product requirements.
- Establish effective product management practices by creating planning rhythms, backlog prioritization, and communication routines for cross-functional alignment.
- Identify and resolve obstacles that hinder delivery, simplifying workflows across Product, Engineering, and Commercial teams.
- Collaborate with Engineering to address technical debt, enhance platform reliability, and reduce the bug backlog within the first 6 to 12 months.
- Balance innovation with platform maturity by making informed trade-offs between new features, standardization, and infrastructure investments.
- Work with Commercial, Marketing, and Customer teams to create go-to-market strategies, support launches, and provide clear product positioning.
- Engage with customers and prospects to validate ideas, inform roadmap decisions, and demonstrate leadership in key discussions.
- Track key outcomes, including new sales, net revenue retention, product adoption, and customer satisfaction, using data to refine our direction.
Requirements
- At least 8 years of Product Management experience, ideally with SaaS, data platforms, content delivery, or information services businesses.
- Experience scaling products through the full business lifecycle, from concept and market analysis through launch, adoption, and growth.
- Experience building or managing AI- or data-driven products that work with complex or unstructured data, ideally in compliance, sustainability, supply chain, or adjacent domains.
- A strong customer mindset and an understanding of how to design AI products that are transparent, explainable, and reliable, including comfort collaborating on features like rationale, citations, and confidence indicators.
- Domain experience in at least one area: product or material compliance, supply chain, chemicals or manufacturing, or sustainability, ideally within information services or a related industry.
- Proven ability to turn customer and stakeholder input into a clear, prioritized roadmap that drives measurable outcomes.
- Strong execution skills to drive results, including improving operating rhythms, removing roadblocks, and collaborating effectively with engineering, commercial, and support teams.
- Experience writing clear product requirements and project charters that align technical and business stakeholders, and drive platform standardization, technical debt, and quality improvements.
- Demonstrated success in hiring, managing, and developing a globally distributed team of Product Managers and/or Product Owners.
- Excellent communication and relationship-building skills, with the ability to influence across levels and functions
- Located in the Eastern Time Zone (US)
Benefits
- Health, dental, and vision insurance
- Life insurance and disability coverage
- Generous PTO accrual and paid parental leave
- 401(k) plan with company matching
- Employee assistance program
- Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)
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