Clinical Supervisor overseeing clinicians delivering patient care for 21st Century, the largest home health agency in San Francisco. Ensuring quality care and support for field staff in a hybrid working environment.
Responsibilities
Responsible for in the field oversight of clinicians who provide care and treatment to patients in their place of residence.
Daily patient activities: Handles incoming calls timely, and follows up as necessary to ensure appropriate actions are taken to meet the internal and external customer needs.
Coordinates training and educational programs for nurses within the field to improve clinical outcomes and competencies.
Assesses staff learning needs and formulates specific plans and goals for next evaluation period with employees, performs administrative call duties, and serves as a role model and resource for staff.
Functions as the first point of contact for field clinicians to assist in patient care escalations etc.
Coordinates at least bi-weekly Case Conferences with clinical team to discuss patients' progress and for revision of the care plan as needed to meet planned outcomes.
Reviews and evaluates each case by reviewing the services provided by clinicians, conferences, record review, discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services, and is available at all times during operating hours to assist clinicians as appropriate.
Reviews patient’s clinical diagnosis, medications, procedures and clinical course.
Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing a plan of care.
Requirements
Two years management or supervisory experience in a rehabilitation therapy department or program, preferably home care.
Possesses a degree from a baccalaureate or masters program in applicable discipline approved by an accredited organization.
Current CA Occupational Therapist license
Current Basic Life Support (BLS)
Valid CA Drivers License with acceptable driving record
All license and certifications must be current at time of hire and sustained throughout employment
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