Communications professional supporting government program by delivering executive - ready communications and presentations. Requires strong Microsoft Office and visual presentation skills with a focus on compliance and quality.
About the role
- Technical Writer creating documentation for Actabl's hospitality software. Involves writing manuals, managing projects, and collaborating with SMEs in a hybrid role based in Denver.
Responsibilities
- A Technical Writer at Actabl plays a crucial role in identifying, analyzing, designing, developing, and managing the Actabl documentation for delivery to customers and employees
- This role is responsible for writing product instructions, user manuals or other materials for all four products equally, that help explain complex information and procedures
- Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables
- Gather and analyze technical and product information from various sources (such as product demonstrations, project tracking systems, interviews, emails, or phone calls) to document new or changing product functionality
- Manage documentation projects effectively to meet deadlines and quality standards
- Proactively escalate project issues, roadblocks, and scope changes as they occur
- Work with Actabl subject matter experts (SMEs) and other internal groups to develop and maintain documentation that meets established Actabl quality metrics
- Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users
- Conduct user/task analysis to determine documentation requirements with direction from Manager/Lead
Requirements
- 2-4 years of proven experience as a technical writer for the software industry
- Bachelor's degree in English, Communications, Journalism, or a related field is preferred; can be substituted for equivalent experience
- Proficiency using Microsoft Office applications (Excel, PowerPoint, Word, Teams), as well as the Google Suite of products
- Ability to adhere to standard technical communication processes
- Ability to apply the most appropriate technology for the documentation type
- Must provide exemplary writing samples
Benefits
- Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
- Employer-paid life & AD&D, short-term disability & long-term disability
- Discounted pet insurance plans through Wishbone
- Employee Assistance Program (EAP) services available to employees & their dependents
- On-site gym available for free use at Denver office
- Competitive base salary with bonus structure
- Healthcare spending accounts with employer contributions
- 401(k) plan with an employer match of up to 4%
- Unlimited discretionary time off hours to be used when needed
- 10 observed US federal holidays throughout the year
- Winter recess for all Actabl employees between December 24th-January 2nd
- 12 weeks of parental leave for both birthing & non-birthing parents
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Technical Writer producing documentation for customer success at Salesforce, focusing on AI - driven solutions with Agile practices. Collaborating with product teams to craft content experiences and training materials.
Technical Writer responsible for creating and editing SOPs, job aids, and process maps. Supporting documentation processes to ensure clarity and consistency in Genworth's operational practices.
Technical Documentation Writer responsible for creating clear and effective documentation for ArmorCode's AI - based security platform. Collaborating with product and development teams to ensure accuracy and user accessibility.
Technical Writer supporting federal government operations by creating clear technical documentation. Collaborating with engineers and SMEs to ensure accuracy and compliance in documentation.
Technical Writer responsible for creating documentation for enterprise - level content at Mistral AI. Collaborating with engineering and product teams to ensure clarity and usability of technical information.
Technical Writer/Editor enabling cyberspace operations for HII’s Mission Technologies division. Providing expertise to strengthen DoD cyberspace capabilities and integrate cyber expertise across multiple projects.
Technical Writer creating documentation for Cloud AI products at Valce Talent Solutions. Involves collaboration with various teams and developing documentation for AI and Machine Learning.
Technical Writer handling documentation tasks for Halvotec Group. Creating, updating, and maintaining user - friendly technical content in German and English.
Technical Content Creator driving content strategy and production for an applied AI technology company. Collaborating with engineers and executives to deliver engaging technical materials.