Digital/Technical Product Manager for USAA, collaborating on omni channel product strategies and enhancing customer experiences. Delivering technology products and improving existing solutions across multiple platforms.
About the role
- Technical Product Manager overseeing usage reporting, billing processes, and dashboard infrastructure at TransUnion. Ensuring accuracy, efficiency, and auditability of financial operations and client-facing tools.
Responsibilities
- Lead the development and refinement of usage, revenue, and audit-based calculations used in billing and invoicing processes.
- Define and maintain technical requirements and development standards in partnership with engineering leads.
- Manage the Insights & Reporting (IR) team, ensuring delivery of high-quality, scalable solutions.
- Own the automation and optimization of the contract configuration tool and external dashboard infrastructure.
- Collaborate with finance, product, and engineering teams to ensure alignment on data accuracy, compliance, and reporting logic.
- Develop and maintain BI dashboards and reports that communicate value to internal and external stakeholders.
- Establish and enforce QA processes for usage data validation, billing logic, and dashboard accuracy.
- Drive continuous improvement in reporting workflows, data integration, and stakeholder communication.
- Support cross-functional planning and prioritization, ensuring timely delivery of roadmap initiatives.
Requirements
- Bachelor’s degree in Engineering, Mathematics, Finance, Computer Science, or a related field; advanced degree preferred.
- 7+ years of experience in technical product management, preferably in SaaS, data platforms, or financial services.
- Strong understanding of accounting principles, financial workflows, and billing logic.
- Proven experience in process design, QA frameworks, and automation of operational workflows.
- Ability to define and simplify mathematical models and logical calculation frameworks.
- Experience collaborating with engineering teams to define technical requirements, architecture standards, and scalable development practices.
- Hands-on experience with BI tools (e.g., Apache Superset, Power BI, Tableau) and dashboard/report design.
- Familiarity with contract configuration tools, usage-based billing systems, and audit trail development.
- Strong communication skills to translate technical concepts into business value for internal and external stakeholders.
- Experience working across global teams and time zones, with a strong sense of ownership and accountability.
- Demonstrated experience managing Agile product development workflows, including sprint planning, backlog grooming, and cross-functional coordination.
- Proficient in using JIRA to define epics, user stories, and acceptance criteria, and to track progress across engineering and reporting teams.
- Skilled in maintaining Agile rituals and documentation to ensure transparency, velocity tracking, and continuous improvement.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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