Customer Experience Business Analyst for ERNI Philippines managing SharePoint product backlog and collaborating with technical teams on software development projects.
About the role
- Experienced Technical Product Manager for Boeing's Defense, Space and Security. Developing and managing complex project plans and product roadmaps across multiple locations.
Responsibilities
- Develops and manages multiple, complex project plans and deliverables.
- Develop and maintain a detailed product roadmap
- Provides input to determine complex project scope, schedule and budget baselines based on an understanding of the system development lifecycle.
- Negotiates changes to project baselines.
- Monitor performance and drive enhancements to maximize value
- Act as the primary liaison between technical teams, business units, and Stakeholders
- Manages the incorporation of quality management systems for projects.
- Monitors project deliverables to ensure compliance with quality standards.
- Identifies and negotiates for necessary resources to meet project goals.
- Develops and executes project communication plans.
- Leads activities to identify project risks and develop mitigation plans.
- Develops estimates and proposals for new business
- Ensure clear communication and alignment on goals, timelines, and expectations
- Create and champion communication plans, internally market capabilities and success stories
- Lead and create communities to drive disruptive innovation in all aspects of our employee processes
Requirements
- Bachelor's degree or equivalent practical experience
- 3+ years of product management experience with technology products, including vision to delivery of product, in an agile, iterative way
- Experience driving product vision and design discussions
- Experience with facilitating and participating in Agile development processes
- Experience in developing digital, analytics or AI products and technologies
- Experience managing day-to-day technical and design direction
- Experience with advanced AI (e.g., GenAI) products
- Knowledge of multiple functional areas such as Product Management, Software Development, Data Science, UX/UI, Customer Support, or Finance
- Ability to influence multiple stakeholders without direct authority
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid time off
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