Software Engineer developing software solutions for PNC's Asset Management organization in Dallas or Pittsburgh. Collaborating in an agile environment to build and maintain software applications.
About the role
- Tech Lead providing technical guidance and support for client contact center solutions at Beneva. Championing development practices and fostering a learning culture among developers.
Responsibilities
- Acts as a point of contact for the team
- Facilitates the development and skills growth of the developer team through daily guidance and support
- Ensures the developed solution complies with the target solution and software architecture
- Contributes to architectural decisions
- Guides the team in adopting best practices
- Stays up to date on technological advances
- Develops features
- Serves as a coach and trainer for the team
- Encourages a culture of continuous learning
- Organizes workshops and sessions to promote knowledge sharing
- Facilitates the team’s collective functioning
Requirements
- Bachelor’s degree in Computer Science or equivalent
- 7 years of relevant experience developing solutions or technology integrations in a client contact center environment
- Strong expertise with Genesys Cloud CX
- Ability to simplify technical information and provide feedback to both product team members and management
- Knowledge of Agile frameworks such as Scrum and Kanban
- Proficiency in French, both spoken and written, and functional working proficiency in English, both spoken and written
Benefits
- Competitive salary
- Defined benefit pension plan
- Group insurance coverage for you and your family
- Flexible working hours
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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