Systems Engineer driving automation and managing IT services at Persona's fast - growing identity platform. Overseeing macOS endpoint management and scalable IT automation solutions.
About the role
- Systems Engineer supporting implementation and delivery of managed services at Verinext. Collaborating with teams to configure solutions focused on data protection and disaster recovery.
Responsibilities
- Supports the implementation and delivery of managed services projects focused on data protection, backup, and disaster recovery.
- Works closely with senior engineers, project managers, and customer success teams.
- Configures and deploys customer solutions using Commvault, Metallic, Zerto technologies, and more.
- Participates in customer-facing project meetings.
- Performs hands-on hardware and software configuration.
- Ensures smooth integration across systems.
Requirements
- Assist in the setup, configuration, and maintenance of data protection platforms including Commvault, Metallic, Zerto, and more.
- Support project-based implementations, following technical design documentation and collaborating with internal engineering and delivery teams.
- Participate in customer meetings to gather requirements, provide updates, and ensure alignment on technical delivery.
- Perform hardware installations including racking, cabling, and setup of media agent servers and storage components.
- Work cross-functionally with Network, Systems, and Project teams to ensure seamless service delivery for managed customers.
- Document configurations, installation steps, and project deliverables within Confluence or designated repositories.
- Maintain awareness of best practices in backup, recovery, and data management.
- **Qualifications**
- 1–3 years of experience in systems or backup administration, preferably in a Managed Services or Service Provider environment.
- Foundational knowledge of Commvault, Metallic, Zerto, or similar data protection platforms.
- Familiarity with Windows Server, VMware, network fundamentals, and storage systems.
- Ability to lift and install physical hardware (up to 50 lbs).
- Excellent communication skills for both technical and non-technical audiences.
- Strong troubleshooting and documentation skills.
- Preferred Certifications: Commvault Certified Professional, Zerto Certified Associate (ZCA), or relevant vendor training.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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