Customer Supply Planner managing client orders and logistics for Reckitt's supply chain in Massy. Collaborating across teams and maintaining client relations while ensuring quality service.
ES
Hybrid Supply Chain Service Delivery Head, FMCG Background
Posted 6 months ago
About the role
- Supply Chain Service Delivery Head overseeing high-quality services in supply chain operations for a global consulting leader. Requires flexibility for US hours and possible travel.
Responsibilities
- Assures sufficient resources to perform operations for the Client
- Creates, leads and develops strong and effective teams motivated towards effective performance and objectives realization
- Ensures that all targets and deadlines described in KPIs and SLAs are met according to Client’s expectations
- Manages turnover and recruitment processes for the project
- Takes care of quality improvements
- Plays a role model to influence other individuals' behavior and professional development
- Defines new opportunities by identification of potential areas where scope of project can be increased, encourages the Client to identify other areas that could have the impact on scope increase
Requirements
- Bachelor’s degree in Business Administration or a related field
- 8 - 12 years of experience in service delivery phases and people management
- Must have Leadership/Management Experience for at least 2 years
- Fluency in English
- Transition experience will be an asset
- Strong client relationship management skills
- Impact and influence skills
- Process management and improvements skills
- Good client facing and presentation skills
- Change management skills
- Able to work on multiple tasks in demanding environment and work with people from diverse culture
- Ability to work effectively under time pressure and with deadlines
- Teamwork approach
Benefits
- Competitive Salary based on experience
- Social and medical insurance
- Learning, development and career progression
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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