Account Representative I responsible for expanding business relationships with medium - sized accounts. Focused on customer satisfaction while developing new leads in the industrial sector.
SF
Hybrid Strategic Account Manager – NHS Contract
Posted 5 months ago
About the role
- Strategic Account Manager managing client relationships within the NHS and energy sector. Overseeing client experience and proposing solutions for business objectives.
Responsibilities
- Responsible for ensuring Sustainable Energy First delivers an outstanding customer experience overall
- Main point of contact for an assigned client list, acquiring a thorough understanding of the Client’s needs and requirements
- Proposing commercially beneficial solutions that meet the client’s business objectives and changing utility and energy demands through contract renewals, up and cross selling.
- Ensuring the correct Sustainable Energy First products and services are delivered to customers in a timely manner and with the first-class service Sustainable Energy First is proud of
- Expand the relationships with existing customers engaging through all possible forms of contact, from meetings to weekly calls
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by Clients by ensuring the correct teams manage it through to resolution
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Drive product development and innovation
Requirements
- Strong motivation and drive to contribute to company goals
- Experience of account management in the public sector ideally within the NHS
- Expertise in managing strategic client relationships
- Experience in the energy industry
- Ability to oversee and enhance the overall client experience
- Proven track record in building, developing, and retaining long-term key client relationships
- Strong communication skills to clearly convey Sustainable Energy First’s values as a consultancy
- Ability to demonstrate professionalism and credibility in building trust with senior clients
- Capability to achieve mutually beneficial outcomes for both the company and clients
- Strong interpersonal skills and a collaborative mindset
- Results-oriented with a focus on driving success for both clients and the company
- A full, driving licence is required and national travel is part of the role
Benefits
- 💰 Competitive salary plus generous commission structure
- 🏖 Starting at 25 days holiday plus bank holidays
- 🚗Car allowance
- 🏠 Hybrid working - you must be able to travel to our Lytham office 2 days p/week
- 👍 Flexi working
- ⭐ Career development opportunities
- 🎂 Birthday Day off
- 🛍 Benefits platform – gym membership, retail discounts and many more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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