SIP - Customer Account Manager developing and implementing sales strategies in the B2B telecom market. Engaging wholesale customers and driving sales success in a hybrid work environment.
About the role
- Strategic Account Manager for Floor Coverings International focused on building relationships and expanding market presence through networking and lead generation.
Responsibilities
- Identify and pursue new residential and commercial customer opportunities through networking, cold calling, social media, and in-person visits.
- Build and maintain referral partnerships with interior designers, property managers, realtors, contractors, and other trade professionals.
- Represent the company at trade shows, networking groups (e.g., BNI), and local community events.
- Collaborate with the sales and marketing teams to develop lead-generation campaigns and promotional strategies.
- Set and track weekly, monthly, and quarterly outreach goals to ensure consistent growth of the customer base.
- Schedule in-home and on-site consultations for the Design Associates and Estimators.
- Maintain detailed records of contacts, activities, and outcomes in CRM software.
- Provide feedback on market trends and customer needs to guide product and marketing decisions.
Requirements
- 3–5 years of experience in business development, sales, or marketing in construction, flooring, or home services.
- Proven success in lead generation and sales pipeline development.
- Strong communication, networking, and presentation skills.
- Ability to work independently and meet performance targets.
- Comfortable with CRM tools, social media, and digital outreach methods.
- Valid driver’s license and reliable transportation required.
Benefits
- Paid time off and holidays.
- 401(k) with company after one year
- Health, dental, and vision insurance options. (50%)
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