AI Intern collaborating on backend APIs for ad campaign management and user experience optimization at Disney. Engaging with data analytics and AI to enhance advertising technology.
About the role
- Staff Software Engineer responsible for designing scalable microservices at Five9. Collaborating with teams to enhance cloud contact center solutions.
Responsibilities
- Be part of the Outbound Campaigns Team, focused on building the next generation enterprise campaigns management features in the public multi-cloud and hybrid-cloud solutions.
- Lead the design, development, and implementation of microservices.
- Architect scalable and reliable solutions to meet business requirements and work closely with architects to get reviews and present our approach.
- Provide technical guidance and mentorship to engineers on the team.
- Conduct code reviews and ensure high code quality and standards adherence.
- Identify technical debt and propose and implement solutions for improvement.
- Stay updated on emerging technologies and best practices in software engineering.
- Collaborate with cross-functional teams like Product, Quality, Ops and other development teams to drive technical initiatives forward.
- This position requires the ability to be on-call.
Requirements
- 12 + years of experience in designing and developing distributed, and scalable systems.
- Bachelor's degree in Computer Science, Engineering, or related field (Master's degree preferred).
- Experience in breaking down monoliths into microservices with an emphasis on resiliency.
- Proven track record of designing and implementing complex systems at scale.
- Expert level development experience in Java programming languages, Spring and Springboot frameworks.
- Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab.
- Good knowledge of Elastic and strong experience with database design (both Sql and NoSQL).
- Good knowledge of public cloud infrastructures (GCP - Preferred).
- Strong problem-solving skills and ability to think strategically.
- Excellent communication and collaboration skills.
- Leadership experience and ability to mentor and guide junior engineers.
- Ability to thrive in a fast-paced and dynamic environment.
- You understand what it takes to run mission critical software in production.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability.
- Basic Life Insurance.
- 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
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