Hybrid Specialty Pharmacy Program Manager

at National Association of Specialty Pharmacy (NASP)

• Job title: Specialty Pharmacy Program Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $70,000 - $110,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Elk Grove, United States

About the role

• Program Manager for Specialty Pharmacy overseeing therapy programs and managing relationships with pharma partners. Facilitating product launches and ensuring KPIs are met for designated therapy services.

Responsibilities

• Oversee and manage therapy/service programs for designated pharma partners and/or therapy classes.
• Manage Orsini therapy performance/manufacturer KPI(s) and any manufacturer escalated issues.
• Develop and manage relationships across the assigned manufacturer organization with the goal to grow the partnership and Orsini Specialty Pharmacy share of the business.
• Lead cross-functional team to develop and implement custom programs for Pharma partners and/or for new specialty pharmacy product launches.
• This includes designing clinical and operational processes to support needs of product, educating the Orsini Healthcare staff to ensure all teams are prepared for new product or service launches.
• Implementation and on-going oversight of trade contract deliverables including data reporting development and issue resolution.
• Work collaboratively to assess and improve key clinical and operational processes within Specialty Pharmacy.
• Participate in quality improvement activities as assigned.
• Prepare reports regarding program performance (financial & operational outcomes), ongoing activities, projects, and other reporting needs for customer business review meetings.
• Lead cross-functional team to manage strategically important projects (internal/manufacturer).
• Perform other duties or projects as assigned.

Requirements

• Bachelor’s degree in related field required, or an equivalent combination of education, skills and experience (minimum 5-8 years in a relevant role)
• Previous Specialty Pharmacy Trade experience at larger organization preferred
• Experience with account management and internal stakeholder collaboration preferred
• Must be computer literate - knowledge of Outlook, Excel, Word, PowerPoint, and Visio
• Excellent written and verbal communication skills
• Ability to read, analyze, interpret professional literature and technical procedures.
• Ability to identify, analyze, and solve complex problems.
• Ability to interpret and make inferences from data.
• Good project management skills.
• Ability to respond to changing priorities and handle multiple tasks at one time.
• Ability to travel for QBRs, implementation, pharma partner meetings, and other business engagement meetings as needed.

Benefits

• BCBSL Medical
• Delta Dental
• EyeMed Vision
• 401k
• Accident & Critical Illness
• Life Insurance
• PTO, Holiday Pay, and Floating Holidays
• Tuition Reimbursement