Site Reliability Engineer for Global Payments ensuring production stability and diagnosing incidents across Apigee API implementations.
About the role
- Software Trainee supporting web service infrastructure maintenance and improvement. Collaborating on automation processes and assisting with CI/CD pipelines and incident analysis.
Responsibilities
- Support the maintenance, improvement and monitoring of web service infrastructure;
- Collaborate on process automation using tools such as Ansible, Puppet, Terraform or similar;
- Assist with deployments and CI/CD pipelines, contributing to safer and faster releases;
- Monitor systems and services with tools like Prometheus, Grafana, Zabbix or equivalents;
- Participate in incident analysis and support the implementation of preventive solutions;
- Contribute to improvements in application reliability, scalability and performance;
- Support technical documentation and the continuous improvement of operational processes;
- Work closely with development and product teams to ensure performance and high availability.
Requirements
- Currently pursuing a technical or university degree in Information Technology, Engineering, or related fields;
- Basic knowledge of Linux systems, the command line and scripting;
- Familiarity with networking, DNS, HTTP, proxies and load balancers;
- Basic understanding of containerization (Docker) and an interest in learning Kubernetes;
- Basic knowledge of cloud computing (AWS, GCP or Azure);
- Interest in automation, infrastructure as code and DevOps culture;
Benefits
- Meal allowance and/or meal voucher
- Transportation allowance
- Private pension plan
- Health and dental insurance
- Life insurance
- Partnership with TotalPass
- ZenKlub for online therapy
- UOL Care: psychological, nutritional, physiotherapy and physical education guidance
- Extended maternity and paternity leave
- Childcare assistance
- Discount partnerships with major institutions such as FIA, FAAP, PUCRS and UNINASSAU, plus 50% off all courses available on the Portal Educação platform
- 70% discount on the English 2.0 course on Portal Educação and 50% off courses from EA Banking School
- Casual dress code: wear what makes you comfortable
- Birthday day off (#TáDeParabéns)
- Baby gift for newborns
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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