Service Delivery Project Manager ensuring seamless operations and data integration for clients at Orfium. Collaborating with cross-functional teams in a dynamic music rights environment.
Responsibilities
Collaborating with technical and non-technical teams to ensure seamless service delivery.
Supporting and troubleshooting operational workflows that power music rights management.
Providing administrative and operational support to cross-functional projects and ad hoc client needs.
Leveraging SQL and Python to analyze data, troubleshoot issues, and optimize processes.
Monitoring system integrity and suggesting improvements to enhance efficiency.
Taking ownership of data integration tasks and providing regular updates and reports to stakeholders.
Conducting tailored data analysis to identify trends, risks, and opportunities that support decision-making.
Monitoring client requests in shared platforms and ensuring they are processed accurately.
Maintaining meticulous documentation of tasks, progress, and process updates.
Contributing to process optimization and automation initiatives, working with Product and Engineering teams.
Requirements
Basic knowledge of SQL and Python
Familiarity with data visualization tools (e.g., Metabase)
Proficiency with productivity tools (Google Workspace, Microsoft Office)
Strong problem-solving skills with the ability to tackle complex situations
Excellent communication skills and the ability to manage multiple priorities
Proficiency in English (both written and verbal)
Familiarity with Snowflake, Airflow, and dbt (Nice to Have)
Knowledge of the music industry or rights management (Nice to Have)
A genuine love for music (Nice to Have)
Benefits
Competitive salary package and participation in our Stock Options plan
Hybrid work model with flexibility to support your lifestyle
Comprehensive private health and life insurance coverage
Extra paid time off to recharge and take care of yourself
The latest tech equipment to support your productivity and creativity
A collaborative, inclusive, and international work environment
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