Senior Technical Writer developing documents for the Group Underwriting team at Guardian Life. Collaborating with various functional areas to improve information management and communication.
Responsibilities
Independently lead the development of reference information for complex projects to support the effectiveness and efficiency of our Group Underwriting organization.
Create Underwriting-specific content for our Information Management System (IMS).
Occasionally lead the weekly publication of the newsletter for all of Group Underwriting.
Lead the review process of existing Group Underwriting policies with team members.
Collaborate with the Information Management and Learning team to coordinate and work together on projects, and at times manage communications.
Collaborate with various areas including compliance, legal, and IT.
Requirements
Proficiency in writing and editing technical content related to complex business processes, preferably in regulated industries such as insurance or healthcare.
A 4-year college degree in English, Communications, Technical Writing, or a related field, or equivalent work experience.
Knowledge of Group insurance products and services (a plus).
Project management experience (a plus).
Familiarity with process improvement and process design (Lean Six Sigma).
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