Business Consultant role supporting business analysis and IT strategy execution for healthcare corporation. Focused on alignment across functional areas and driving process improvement initiatives.
About the role
- Senior Consultant delivering technical training solutions to create a continuous learning environment at CNA. Collaborating with business leaders to enhance training materials and evaluate programs.
Responsibilities
- Formulates and helps to deliver technical training solutions to the organization that create and maintain a continuous learning environment
- Facilitates increased capabilities, and achievement of business goals
- Coordinates the evaluation, enhancement and maintenance of the full inventory of learning courses, materials, job aids and other related technical training resources for the business unit
- Organizes and catalogs materials for effective, efficient and engaging use
- Conducts needs analyses by partnering with business leaders to identify learning needs, skill gaps and priorities
- Designs and develops various technical learning solutions
- Creates a forum to support the delivery of training and may facilitate training pertaining to such areas as process, system, product, leadership, and evolving or skills
- Works with the business to evaluate existing materials against priorities for each line of business
- Partners to build new curriculum, content and programs as needed and update existing materials to close gaps or successfully adapt to change
- Identifies opportunities to leverage the use of materials across all lines of business where there is a consistent performance and learning need
- Establish measures to evaluate training effectiveness of training courses, materials, and activities
- Leads the development of plans to continuously improve design and delivery
- Works closely with leadership to ensure that performance and learning initiatives, and available materials, are aligned with opportunities identified through quality and compliance reviews
- Acts as project manager to create, manage, and monitor learning project plans
Requirements
- Bachelor’s degree or equivalent
- Typically, a minimum of eight years of work experience, or educational design/development and training experience with knowledge of the insurance industry
- A solid understanding of the insurance industry, its practices and operations
- Broad technical background with an understanding of multiple lines of business
- Strong knowledge of learning design, instructional methods and training techniques including curriculum design principles, adult learning and blended learning theory and strategies
- Experience with content development tools preferred
- Proficiency in creating and editing multimedia content, including videos, animations, simulations and interactive presentations preferred
Benefits
- comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals
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