Senior Supervisor overseeing consumer finance operations, engaging with firms to enhance market standards. Conducting reviews and managing complex supervisory projects for positive consumer outcomes.
Responsibilities
Undertake a holistic review of a firm's business model and strategy to identify how conduct risks could cause harm to consumers and/or markets
Manage your caseload efficiently, keeping clear records and using data to make sound judgements that solve complex supervisory problems
Undertake multi-firm project work aimed at improving standards on a particular theme or aspect of firm conduct
Develop constructive working relationships with senior management in the firms we supervise, and set clear expectations to firms
Where necessary, influence and persuade firms using formal powers where appropriate, to change their conduct or behaviour to deliver better outcomes for consumers
Contribute to the continuous improvement of internal processes, by suggesting changes that result in better outcomes and efficient use of resources
Requirements
Minimum prior experience building constructive relationships with key contacts, both internally and externally
Prior experience of analysing a range of complex information, identifying key risks of harm, and making risk based regulatory judgements
Proven experience of working within a financial analysis and/or accountancy role
Essential experience of prioritising your workload: managing your time effectively and using sound judgement to achieve results across priority issues and in a high-pressure environment
Strong sense of accountability: able to take ownership of problems and drive forward pragmatic action-based solutions
Previous experience of the retail lending sector, gained through regulatory or industry experience, is essential to support this
High standard of written work: you should be able to prepare papers ahead of firm meetings, prepare briefing notes to internal stakeholders and engage effectively with firms in writing
Strong judgement: making choices based on an assessment of the facts, consideration of the options and providing a clear rationale for your recommendation
Strong analytical skills: ability to think clearly about how best to assess and analyse risks (or consumer harms) and reach robust judgements
Influencing and negotiation: you should be able to demonstrate an ability to persuade others, including in face to face and online meetings while maintaining integrity of the issues that need to be conveyed
Coaching and development experience: you should be able to provide support to less experienced team members
Benefits
25 days holiday per year plus bank holidays
Hybrid working (work from home up to 60% of your time)
Private healthcare with Bupa
A non-contributory Pension of at least 8% of basic salary each month
Life assurance of eight times your basic salary
Income protection
Competitive flexible benefits scheme to create a personalised benefits package
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