Advanced Solutions Manager leading solution development from concept to completion in innovative healthcare technology. Collaborating with cross - functional teams to create user - friendly solutions and prototypes.
About the role
- Senior Solutions Integration Engineer bridging customer needs and product development at GeoComply. Focused on successful integrations and fostering innovations in geolocation technology solutions.
Responsibilities
- Serve as a technical point of contact for all customers throughout their integration journey and beyond, gaining a deep understanding of their technical environments, challenges, and integration requirements.
- Conduct in-depth technical discussions with customers to analyze their integration needs and translate them into clear, detailed technical specifications, integration plans, and user stories for the engineering team.
- Collect, analyze, and prioritize customer feedback related to integrations and product functionality, ensuring valuable insights are incorporated into the product backlog.
- Work closely with the Product Management team to align customer needs with the product roadmap, particularly focusing on integration-related requests.
- Collaborate directly with the engineering team to brainstorm technical solutions, ensure the feasibility of integration requests, and facilitate smooth implementation.
- Communicate complex technical concepts and integration processes effectively to customers, sales teams, and internal stakeholders.
- Assist existing customers with technical integration inquiries, providing direct support for complex issues and escalating appropriately to the engineering team when necessary.
- Proactively seek to understand the competitive landscape in relation to integrations and product features, providing insights based on customer interactions and market awareness.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
- Experience working with SDK integrations for browser solutions and/or mobile applications (Android/iOS), demonstrating a strong understanding of integration principles.
- Proven experience in a technical role (e.g., Software Engineer, Solutions Architect, Technical Consultant, Customer Success Engineer, Customer Engineer, Integration Engineer) with substantial direct customer interaction and a focus on technical problem-solving.
- Experience in a customer-facing technical role with responsibilities for understanding customer needs and translating them into technical requirements.
- Strong understanding of software development lifecycles, API integrations, and technical architecture principles.
- Excellent technical communication and presentation skills, with the ability to explain complex technical concepts clearly and concisely to both technical and non-technical audiences.
- Demonstrated experience working closely and collaboratively with engineering teams to deliver technical products or features, particularly focusing on integration aspects.
- Proven ability to influence technical discussions and contribute to technical decision-making within a product development context.
- Familiarity with agile development methodologies and backlog management.
- Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing customer integration challenges.
Benefits
- Performance-based bonus
- Equity plans
- Paid vacation and sick days
- Extended health benefits
- Generous Learning & Development Allowance
- Sports and Physical Wellness budget (30% of L&D Allowance)
- Charitable and DEI initiatives
- Team-building events
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Lead Engineer delivering sewerage solutions and managing applications for environmental projects in the UK water services sector. Collaborate with stakeholders and assess local pollution risks.
Principal Engineer as SAP Analytics Solution Architect in a Digital Product Engineering company. Leading SAP data and analytics solutions while fostering a collaborative team environment.
Manage Quote - to - Revenue transformation initiatives for clients, focusing on innovative solutions like Zuora. Inspire teams and drive results in billing operations and pricing strategies.
Analyst role focused on designing and delivering AI - enabled solutions at LPL Financial. Collaborating with teams to turn business use cases into secure, scalable AI applications.
Solution Architect designing IT architecture and systems for complex UK defence projects. Collaborating with teams to align ICT solutions with organizational goals.
Senior Architect in AI Solutions Architecture at Travelers Insurance. Designing scalable and impactful AI systems while collaborating with technical and business teams.
Senior Solutions Architect at Harvey.ai integrating technical solutions for enterprise customers. Collaborating with market and success teams to solve client queries and drive product alignment.
Solutions Architect shaping and modernizing the Risk Technology landscape for PNC. Responsible for translating business strategies into technical designs with accountability for outcomes.
Director of Solutions Architecture supporting Fidelity’s Marketing domain. Leading architecture vision and collaborating with agile teams to implement technology solutions while mentoring engineers.