Software Developer creating reliable software solutions supporting critical technology platforms at Cisco. Balancing software capabilities with hardware considerations and influencing design decisions.
About the role
- Senior Software Engineer owning backend architecture and API design for booking systems. Collaborating with cross-functional teams to deliver scalable, secure, high-performance systems.
Responsibilities
- Design and lead development and maintenance of backend services for booking, scheduling, provider profiles, search, and related domains.
- Architect a multi-tenant SaaS booking product for medspas/clinics with modular, extensible design (scheduling engine, calendar sync, payments, notifications, reporting, etc.).
- Ensure reliability, security, scalability, and performance across systems.
- Mentor, review code, do architectural reviews, and help grow backend engineers.
- Collaborate cross-functionally (frontend, product, design, ops) to turn product vision into reality.
- Evaluate and integrate third-party systems (e.g. calendar APIs, payment gateways, third-party booking tools) as necessary.
- Participate in roadmap planning, technical direction, tradeoffs, and product scoping.
Requirements
- 5+ years of backend or infrastructure engineering experience.
- Proven experience designing high-throughput, low-latency distributed systems in Node.js, TypeScript, or Go.
- Deep understanding of API design (REST, GraphQL, event-driven, webhooks).
- Experience building multi-tenant SaaS systems (isolation, provisioning, schema strategies, tenant onboarding).
- Proven experience designing and operating backend infrastructure: Docker, Kubernetes, AWS (or equivalent cloud), CI/CD pipelines
- Strong observability skills: Metrics, logging, tracing, alerting, capacity planning, performance tuning.
- Expertise in security, authentication/authorization, and data privacy (HIPAA knowledge is a plus).
- Architectural and system design skills, with the ability to make tradeoffs, choose boundaries, and scale systems.
- Experience in mentoring, code review, architectural guidance, and helping other engineers level up.
- Proficiency in leveraging AI tools to accelerate code delivery and improve quality.
- Excellent collaboration and communication skills; comfortable working in cross-functional environments.
- Demonstrated track record delivering backend systems end to end.
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