Senior Product Manager responsible for delivering Tapi's new scheduling and optimisation platform. Leading cross-functional teams and managing external software providers in a hybrid role.
Responsibilities
Own the end-to-end product delivery of scheduling and optimisation software, from integration through to rollout across the organisation.
Define the vision, strategy, and roadmap for internal-facing applications that will act as the frontend for the scheduling software.
Act as the primary product lead between Tapi and the external software provider, shaping requirements and ensuring alignment with business outcomes.
Translate strategic goals into actionable product requirements and lead delivery using agile methods.
Influence and align senior stakeholders across operations, call centre, and stores to ensure solutions are practical, adoptable, and embedded.
Provide leadership to the cross-functional delivery team, guiding engineers and analysts to build scalable, API-first solutions.
Monitor system performance and adoption post-launch, track delivery of business benefits, and identify further opportunities for optimisation.
Requirements
Proven experience as a Senior Product Manager or equivalent, with a track record of delivering complex technology projects end-to-end.
Expertise in working with external software providers and managing integrations into internal systems.
Strong technical fluency and ability to engage credibly with engineers on architecture, APIs, and system design.
Excellent stakeholder management and communication skills, with the ability to influence at all levels including senior leadership.
Comfortable operating with autonomy and making trade-offs in fast-moving, high-stakes projects.
Experience with scheduling, optimisation, or logistics technology is highly desirable.
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