About the role

Senior Product Manager leading the development and evolution of Billing and Licensing systems at Clio. Responsible for product vision, strategy, and cross-functional collaboration.

Responsibilities

As a Senior Product Manager on the Billing and Licensing team at Clio, you will own the strategy and execution for how we will support bill our customers for our product suite.
Develop and execute a product vision, strategy and roadmap for the Billing and Licensing teams, aligning with Clio's overarching business objectives and customer needs.
Understand our customer needs across the whole Clio product suite and think deeply on how best to solve these issues.
Work cross-functionally with other product managers, engineers, designers, and stakeholders to deliver high-quality product changes.
Oversee the entire product lifecycle from ideation to launch.
Use data and customer insights to track key metrics and performance indicators, identifying opportunities for product optimization and continuous improvement.
Collaborate closely with key stakeholders, including customers and other Clio product teams, to gather insights, feedback, and requirements that inform product development and improvements.
Build and maintain strong relationships with internal teams, ensuring alignment across departments and effective communication of product goals and milestones.

Over 4 years of experience in product management roles within the tech industry, with a proven track record of managing and enhancing complex software products or platforms.
Exceptional ability to build strong relationships across the business, drive constructive conversations, and land decisions in ambiguous situations.
Experience building technical products.
Strong business and metrics focus.
Experience conducting user research, gathering feedback, and using data to inform product decisions that enhance the user experience.
Proven ability to lead cross-functional teams and collaborate effectively with stakeholders across product, engineering, design, marketing, and sales teams.
Excellent communication skills with the ability to influence others and drive product initiatives forward.
Bonus points if you have: Prior founder and entrepreneurial experience

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years